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Gran Melia Palacio De Isora Resort & Spa Alcalá, Alcalá

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From268US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Avenida Los Oceanos, S/N, Alcalá, Spain, 38686

Gran Melia Palacio De Isora Resort & Spa is a luxury five-star resort located in Alcalá, Spain, renowned for its stunning natural beauty at the foot of Mount Teide and alongside the Atlantic Ocean. It features the longest infinity pool in Europe, providing a unique architectural highlight that enhances the breathtaking views of the ocean and surrounding landscapes. The resort offers a variety of exclusive services, including access to the private RedLevel Lounge and a comprehensive wellness experience through the Spa by Clarins, solidifying its reputation as one of the top resorts in Tenerife.

Location

Situated in Alcalá, the resort is conveniently located near notable landmarks and offers direct access to the beach. Guests can easily explore the rich natural beauty of Teide National Park or enjoy local attractions such as Playa de Alcala. The resort's beachfront location provides guests with magnificent views of the Atlantic Ocean and easy access to various transportation options, enhancing overall travel convenience.

Rooms

The resort provides a diverse range of accommodations, including Deluxe Rooms, One-Bedroom Suites, and private villas. Guests can enjoy various views, from partial ocean views to serene garden views, with many rooms featuring private terraces or balconies equipped with whirlpool bathtubs. Notable room features include hydromassage bathtubs, double showers, and exclusive RedLevel services for enhanced comfort.

Eat & Drink

Gran Melia Palacio De Isora offers a variety of onsite restaurants that serve both local and international cuisines, such as Mediterranean, Asian, and French dishes. Signature dining experiences include gourmet cuisine crafted by Chef Jorge Peñate and a unique Food Market that allows guests to explore culinary traditions worldwide. Breakfast is included with most accommodations, ensuring a delightful start to each day.

Leisure & Business

The resort features extensive leisure facilities, including several freshwater swimming pools, a 24-hour gym, and tennis courts for active guests. The Spa by Clarins provides a serene space dedicated to well-being, offering personalized treatments in a beautiful natural environment. Additionally, various entertainment options are available, ensuring guests enjoy a fulfilling holiday experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Deluxe Family Room with Pool View Free Pickup
Max:
2 persons
48 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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King Suite
Max:
2 persons
68 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Master Two-Bedroom King Suite
Max:
4 persons
116 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Alcalá2300 ft
Airports
Tenerife Sur (TFS) 23.2 mi
Tenerife Norte (TFN) 62.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Avenida Los Oceanos, S/N, Alcalá, Spain, 38686
Map view
Avenida Los Oceanos, S/N, Alcalá, Spain, 38686
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Toni's Restaurant
1600 ft
Avenida Pescadores 49
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Spacious rooms
Fresh dining options
Staff organization
Cleanliness issues
8.4/10
Great
Rooms
7.3
Location
8.3
Service
8.7
Dining
6.9
Guest reviews
8.4/10
based on 30 reviews
8.4
8.4/10based on 1612 reviews
Liam
United Kingdom, December  2024
8.2/10

I had a wonderful stay at this hotel, thanks to its spacious and luxurious rooms with great amenities. The location is fantastic, making it easy to explore nearby attractions. The service was mostly good, though they could be a bit friendlier and more organized. Dining was a highlight with fresh options, but there were some cleanliness issues in the buffet area that could be improved.

Rooms
10.0
The rooms were spacious and luxurious, featuring a lovely waterfall shower and a very comfy bed. I loved the decor and the large plasma screen TV, along with ample wardrobe space and a lovely balcony.
Service
7.0
The service was mostly good, but I found the staff could have been a little friendlier. At times, our booking times were incorrect, which was a bit frustrating.
Location
9.0
The location of the hotel was great, just in front of a lively bar with a DJ and surrounded by well-maintained gardens. It felt like a little piece of heaven.
Dining
7.0
The dining experience was lovely with a vast buffet offering super fresh food, but I was concerned about cleanliness when I noticed pigeons inside the breakfast buffet.
Facilities
8.0
The facilities at the hotel were nice, but there was a lack of management regarding the family pool area, as it was off limits for toddlers under 3 years old.
Spacious rooms
Staff organization
Sawyer
United Kingdom, November  2024
6.8/10

Staying at this hotel had its ups and downs. The location was quite nice, offering a peaceful environment, and the staff were incredibly friendly, always ready to help. However, the room situation was disappointing with a few maintenance issues and noise from the bar, which wasn't ideal for our family. Overall, it has potential but needs some improvements to make it truly comfortable.

Rooms
5.0
Our room was quite spacious and luxurious, with a lovely Bali bed just for us. However, it did have several maintenance issues like a broken bathtub and non-working light switches, which took away from the overall experience. The noise from the bar nearby was also disruptive during our stay.
Service
9.0
The staff were lovely, incredibly helpful, and cheerful throughout our stay. They even changed our room when we weren't happy with it, which I really appreciated.
Location
7.0
The hotel is set aside for families, providing a clean and nice atmosphere. However, it is somewhat out-of-the-way, which can be inconvenient if you're looking to explore more touristy areas.
Dining
7.0
Dining was organized well with a good selection of fresh foods, although we faced some issues such as not having water available at times. Overall, it felt safe and relaxed by the pool.
Facilities
6.0
The facilities overall were okay, but the noise from the bar during the evenings made it less enjoyable for families. I think there’s room for improvement here.
John
United States of America, November  2024
8.0/10

My stay at the hotel had its ups and downs. The location is superb, offering a peaceful environment while being in close proximity to the beach. The service was phenomenal, with friendly and accommodating staff. However, the rooms left a bit to be desired, as they felt dated and could use a refresh. Overall, it's a good value for the money considering its amenities, but improvements in the room condition would make it even better.

Rooms
6.0
The rooms were quite old and basic, lacking modern design, though they had lovely and comfortable furnishings. I did have a nice view of the pool, but it got noisy with kids having fun.
Service
10.0
The staff were incredibly helpful and cheerful, making my stay enjoyable from arrival to departure. A special thanks to Nahomi for assisting with a reservation extension and changing our room when we weren't happy.
Location
9.0
The location was peaceful and enjoyable, close to the beach and away from the crowded tourist spots, which I absolutely loved.
Dining
8.0
The dining experience was quite satisfying with a good selection and classic dishes. I felt safe and relaxed while enjoying meals by the pool.
Facilities
7.0
The hotel has great amenities, including a well-maintained pool area. However, I didn't find them to be as modern as I would have liked.
Mark
United States of America, November  2024
7.2/10

I had a stay at this hotel that had its ups and downs. The staff was incredibly friendly and polite, and the location was nice with beautiful gardens and nearby black beaches. However, the noise from parties in the ballroom made it difficult to sleep on our last night, which was a huge downside. The breakfast could also use some serious improvements in terms of quality and cleanliness.

Rooms
6.0
The rooms were spacious and clean, but the noise level was unbearable on our last night due to a loud party that lasted until dawn.
Service
9.0
The staff was extremely friendly and welcoming, particularly the receptionist who went out of their way to assist us.
Location
9.0
The hotel is in a great location with pretty gardens and beautiful black beaches nearby, making it a little piece of heaven.
Dining
5.0
Dining was quite a mixed bag; while I enjoyed the Pork Belly, breakfast became chaotic and the scrambled eggs seemed to come from a package, which was disappointing.
Facilities
7.0
The facilities were generally clean and well-maintained, but the noise level at night raised concerns regarding comfort.
Fred
United States of America, September  2024
6.8/10

I had a mixed experience at the hotel. The rooms are spacious and come with Clarins amenities, making for a comfortable stay. However, I found the hotel to be quite crowded, which made it feel smaller than it should be, especially for a family with kids. The service overall was top-notch, and the dining options had a fantastic variety, though I did notice the area felt cramped at times.

Rooms
7.0
The rooms were large and spacious, featuring Clarins complementary amenities that were a great touch. I had a really good sleep here, but the temperature was a bit off. It got really cold, and the space heater hardly warmed it up.
Service
8.0
The staff was truly first class, extremely friendly and helpful throughout my stay. However, there was a moment where it felt a bit over the top with a warning about a fine from the police, which was a bit unsettling.
Location
6.0
The location was decent, right in front of a bar with a DJ desk. It felt spacious, but at times it was overwhelming due to crowds. Overall, it was a clean hotel with nice staff, but there were a couple of pigeons inside the breakfast area, which was definitely a downside for me.
Dining
7.0
The dining experience was quite good with a great selection of fresh foods. The breakfast was perfect in the mornings, though the setting reminded me a bit of a cafeteria.
Facilities
6.0
The facilities were good overall but could use some more space to accommodate families. The pool area seemed nice but was often crowded.
Kenneth
United States of America, September  2024
7.0/10

My stay at this hotel was memorable for both good and bad reasons. The room was spacious and beautifully decorated, but it did have its share of issues, including a broken bathtub and poor lighting. The staff were generally friendly and accommodating, although my experience with one of them was quite off-putting. The location was fantastic for enjoying the beach and nearby attractions, but the dining experience left something to be desired with chaotic breakfast service. Overall, it's a lovely place that's just a bit rough around the edges.

Rooms
6.0
The room was incredibly spacious and beautifully decorated, but there were several issues like a broken bathtub and missing lights that really brought down the experience.
Service
7.0
The service can be hit or miss; while some staff were friendly and attentive, I encountered one staff member who was quite unpleasant.
Location
9.0
The hotel's location was wonderful, offering access to beautiful natural beaches and pools, making it a great spot to relax and enjoy the sunshine.
Dining
5.0
Dining in the main area was chaotic, especially during breakfast when it felt like a zoo trying to find a clean table, and the food quality was disappointing.
Facilities
7.0
Facilities like the pool were nice and well-organized, but overall there's room for improvement in maintenance.
Spacious room
Poor lighting
Jim
United Kingdom, August  2024
8.6/10

I just returned from a wonderful stay at this hotel, and I have to say, the location is truly scenic and haven’t had too many noisy neighbors around. The room was spacious, clean, and offered a lovely view, but I did notice some areas for improvement. The dining experience was excellent with a variety of options, although I wished we could have dined outside in the evening. Overall, a delightful place, but there are a few aspects that could be better.

Rooms
9.0
I stayed in a spacious sea view room which was completely soundproof. It was located away from the noisier areas of the hotel, which I appreciated.
Service
9.0
The staff was friendly and always ready to help, making my stay even better.
Location
8.0
The hotel is in a wonderfully quiet area, making it perfect for relaxation, away from the hustle and bustle of Adeje and Las Americas.
Dining
9.0
The dining experience was truly spectacular with a lot of variety available, especially at the evening buffet.
Facilities
8.0
The facilities were great with beautifully maintained gardens and a well-kept pool area.
Charlotte
United Kingdom, August  2024
7.8/10

I had a great stay at this hotel! It’s set in a beautiful and tranquil location, and the rooms were quite spacious, which I appreciated. The service from the staff was outstanding; they were always polite and helpful. However, I was a bit disappointed with the dining options during breakfast, and the location felt somewhat dusty in certain areas. Overall, it was a lovely place, but a few improvements could make it perfect.

Rooms
7.0
The rooms were large and spacious, with a lovely garden view, though there was a brick wall blocking part of the balcony view when sitting.
Service
9.0
The staff were all so lovely, helpful, and patient, providing great service throughout my stay.
Location
8.0
The location was perfect, nestled in a tranquil environment, although some areas felt dusty.
Dining
7.0
The breakfast had plenty of variety and was always fresh and nutritious, but I wish there were more options.
Facilities
8.0
The hotel had great facilities that made my stay enjoyable, though I'd like to see some areas improve to match a five-star standard.
Alex
United Kingdom, July  2024
8.4/10

I had a lovely stay at this hotel, which had spacious, beautifully decorated rooms that were the highlight of my trip. The staff was friendly and very helpful, adding to the enjoyable atmosphere. While the location was nice, with lovely gardens and natural light, I did notice some areas that could use improvement, particularly with the breakfast buffet experience where pigeons were present. Overall, the value for money was decent, although there were a few minor annoyances.

Rooms
9.0
The rooms were truly amazing; incredibly spacious and beautifully decorated, providing loads of storage and comfort. However, my balcony view was limited by a brick wall, which was a bit of a letdown.
Service
10.0
The service was outstanding, with staff members being very approachable, cheerful, and well-trained. They made sure my needs were met, which I really appreciated.
Location
8.0
The hotel is set in a peaceful area with stunning gardens and lots of natural light. It felt like a little piece of heaven, although on a couple of occasions, I noticed pigeons wandering around the breakfast buffet, which could have been better managed.
Dining
7.0
The dining was quite good, especially the breakfast buffet, which unfortunately had some cleanliness issues with pigeons present.
Facilities
8.0
The hotel offered a nice array of facilities that were well-maintained, making my stay enjoyable overall.
Charles
United States of America, July  2024
8.4/10

I had a lovely time at the hotel, with clean and spacious rooms that boasted stunning sea views. The staff was incredibly friendly and helpful, making my stay even more enjoyable. While the dining options were good, I found some meals to be of medium quality, which was a bit disappointing. Overall, the location was peaceful and relaxing, perfect for a getaway, but there were times when the shuttle booking process could have been better managed.

Rooms
8.0
The room was spacious with a sea view and a balcony, making it a stunning place to unwind. However, it was a bit too cold at night despite the beautiful decor.
Service
9.0
The staff were friendly, welcoming, and incredibly helpful, which really enhanced my stay. However, there could have been more kid-friendly food options available.
Location
10.0
The hotel's location is lovely and quiet, far away from the usual party scene you find in other areas. It's surrounded by beautiful black beaches and natural swimming pools.
Dining
7.0
While the dining options were full of choices, I found some were of medium to poor quality. However, there were still some outstanding dishes that made up for it.
Facilities
8.0
The facilities were well-maintained and comfortable, contributing to a relaxing atmosphere, but there was some fluctuation in availability for certain amenities.
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Rooms and Guests2 Guests, 1 Room